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Seven Day Money Back Gauruntee
Return Within a Week For A Full Refund
The bows and instruments that are on sale here come with a money back guarantee (minus postal charges). The gauruntee begins on the day of posting, once payment has been confirmed. If you have decided you wish to return an item, contact us to inform us that you are returning the item, and before the end of the seven day period post it to us (address will be provided via email) in good order. Items that are damaged on return, or considered more worn than average for a seven day period, will not be refunded. On reciept of a healthy item, the full retail price of the item (at time of sale) will be refunded to you, by any suitable means, excluding cash by post. No postal charges will be refunded, however this is all you risk.
BeautifulBowsandViolins.com (BBAV) respects each individualís right to personal privacy. We may collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at BBAVís Web site.
Part I. Information Collection
BBAV does not collect information at any point during item browsing. Paypal, as our sales facilitator will collect information about and regarding to your personal payment details. They may collect the following information about primary visitors: email address, full name, address, telephone number, and card details. If required, Paypal may collect other pieces of information not listed here. BBAV will collect only the information forwarded from Paypal's payment service required only for delivery and contact with the end user of the BBAV website. Additionally, if contacted via email, regardless of purchase, the sender's email address will be collected by BBAV.
BBAV does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.
Paypal collects this information through their online payment forms, hosted at the Paypal website. BBAV will collect email addresses from direct email receptions, and through the use of the website mail form. The information collected by Paypal is collected only at the end user's discretion. To receive BBAV's products and services, an email address is mandatory because it is how we can identify each end user (or customer) as an individual. Other information BBAV requests is optional, and at the end user's discretion.
BBAV does not employ cookies. A cookie is a small text file that our Web server places on a userís computer hard drive to be a unique identifier. Cookies enable companies to track usage patterns and deliver customized content to users.
Part II. Information Usage.
The information collected by Paypal will be used for the payment process only. BBAV may use the collected information to deliver ordered items to a specified address or person, and to notify such end user of successful or unsuccessful process. Users who provide information will receive confirmations of orders and order updates, but no further advertisements or marketing schemes from BBAV.
The information we collect will not be used to create customer profiles based on browsing or purchasing history. We will not supplement information collected at our Web site with data from other sources.
We offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.
If our policy on information collection or uses changes, BBAV will notify any stored email addresses of such change.
To reiterate, BBAV holds no information about a customer (except the email address they provide), but it will use the information collected by Paypal for a maximum of a week, to allow time to ship and resolve any shipping issues.
Part III. Access to Information
BBAV maintains the accuracy of our information only by repeat visits and purchases.
Part IV. Problem Resolution
If problems arise, users may contact BBAV by email. We are committed to resolving disputes within 1-2 weeks.
Part V. Data Storage and Security
BBAV protects user information by keeping only offline digital versions the information. None of the information is accessible via the internet.