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About
Items bought by buyers with a postal address in the UK are dispatched within 48 hours of placing an order. However, we do ship our products to most parts of the world. International users will recieve email notification of further postage costs if necessary. All of our bows are packed with great care in strong protective plastic tubes. The ends are padded with bubble wrap and then sealed. To date, we have never had a bow damaged during shipping.
Please bear in mind that the shipping prices include all the protective packaging needed, insuring the safe arrival of your new bow/instrument (UK gaurantee).
"I check every bow myself before posting and play all the instruments I have in stock on a regular basis to keep them lively and in good playing order. I don’t do repairs of any nature so I only buy in instruments that are sound and in good condition. I also personally see to packing and posting myself, for that final gauruntee." |
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The standard shipping cost of any violin or viola listed on this website is £12.00 GBP, which will automatically be added to the cost at the checkout. For bows the price is £4.00 GBP. For cellos, and some larger items, we will contact the customer. These prices cover postage within the UK gaurunteed. However, customers who have requested an item being shipped abroad, outside the UK, will be contacted within 48 hours notifying either of the following, that:
a. Further shipping costs are payable, or
b. The shipping fees already paid will cover the cost to deliver to the requested shipping address.
This method has proven successful in the past, and we hope that it will continue to prove so.
You can contact us by either clicking on the mail form link to the left, or by directly emailing us. We will normally get back to you within 48 hours. Be sure to check the terms page, with information about our seven-day money back guarantee.
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